Data Communication Setup Documentation

I developed comprehensive technical documentation for LexisNexis Risk Solutions, detailing the Data Communication Setup process for external clients. This document guided technical teams on establishing secure data exchange protocols with LexisNexis systems, ensuring seamless integration and compliance with industry standards.

Key Contributions
Structured Content: Developed a well-organized document explaining messaging standards, protocols, and access methods in a clear, accessible format.
Technical Accuracy: Researched and documented XML (SOAP) and JSON (REST) communication methods, including WSDL and Swagger for API interactions.
Multimodal Interaction Design: Designed documentation for optimal usability across web, mobile, PDF, and print formats, ensuring a seamless reading experience across different platforms and devices.
Security Compliance: Provided guidelines on secure communication methods, emphasizing encrypted transfer protocols (SFTP with PGP encryption).
Visual Enhancements: Created structured tables, callout sections, and interactive elements for digital formats to improve readability and navigation.

Impact
This documentation streamlined onboarding for external technical teams, reducing setup time and improving accessibility across multiple platforms. The multimodal design approach ensured that users could efficiently consume the content whether they accessed it via web portals, mobile devices, interactive PDFs, or printed manuals.