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Dive into Tech Docs

Showcasing User-Centered Technical Documentation Expertise

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About Dale.

I am a Senior Technical Writer with over seven years of experience creating clear, user-focused documentation for complex technical products. I specialize in technical content strategy, UX writing, and process optimization, ensuring that product documentation enhances user experience and supports business goals. With a strong background in human-computer interaction (HCI) and user-centered design, I work cross-functionally with engineering, UX, and product teams to develop high-quality documentation that makes technology more accessible and intuitive.

 

Leveraging my expertise in information architecture and Swagger API, I create materials that clarify complex concepts and streamline product usage and implementation for clients and their developers.

Education

2016-2019

Technical Communication

Minor in User Experience
Kennesaw State University

Briefly describe your degree and any other highlights about your studies you want to share. Be sure to include relevant skills you gained, accomplishments you achieved or milestones you reached during your education.

Projects

Featured Work Samples

Software Implementation Guides 

User-Friendly Guides

This documentation streamlined onboarding for external technical teams, reducing setup time and improving accessibility across multiple platforms. 

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